A study published in Journal of Marketing: "It is possible to beat the market consistently by investing in forms that do well on the ACSI [American Customer Satisfaction Index."
Consumerist, which has a pdf copy of the article, explains, "Companies at the top 20% of the the American Customer Satisfaction Index greatly outperformed the the stock market, generating a 40% return."
Sunday, May 20, 2007
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment